Cross Cultural Management Report On Nandos Cultural Studies Essay

Cross Cultural Management Report On Nandos Cultural Studies Essay The operation of business on a global scale requires that firms should cultivate their international business by respecting the national differences in the countries where they expand to. This is what Nandos had failed to observe. It has rigidly and excessively stuck to its corporate culture exhibited in South Africa. It failed to note that South African s national culture is not the same thing as what applies in countries in European and Asian states . Also , the Nando s management in the South African headquarter had given no room for the management of its firms in other countries to operate freely this has given them no room for innovative strategic marketing planning in observance to the environment in which they operate in . The national culture of South Africa has greatly influenced the corporate culture of the Nando s organization and it thus constituted a negative impact when its adherence and transfer to other national culture that is not compatible , led to the unprofitable business operations in these countries . The level of competition in the fast food industry in contemporary times is getting tense, with expansion in big firms and new entrants to the business. Issue#2 Advertisement issue in Australia and South Africa Nandos is known in South Africa for its humorous but often controversial adverts. One such television advert from 2000, involved a blind woman being led into a pole intentionally and knocked unconscious by her guide dog, which then proceeded to eat the chicken that the woman had just purchased. This caused uproar from people who were concerned that the blind would be offended. The South African Advertising Standards Authority  called for the withdrawal of the advert. Several blind people were quoted in the media as finding the advert amusing In Australia, Nandos ran an advertising campaign based around the 2002 political controversy regarding the mandatory detention of illegal immigrants. The detainees had been waging a hunger strike campaign, even resorting to physically sewing their lips closed. Nandos adverts proclaimed that the strikers decided to unsew their lips after hearing the news that with every Nandos quarter chicken combo, Nandos are giving away an extra quarter chicken free. Melbournes Sphere Advertising, said that the ad was designed to spark controversy, saying that they knew that theres a section of our audience thats going to be uncomfortablebut we want to evoke a response. In 2007, there was further controversy in Australia when Nandos aired a sexually explicit advertisement; centered around a family whose mother figure was also a pole dancer. Despite complaints to have it removed, the Advertising Standards Bureau ruled that it did not contain excessive nudity for its M rating. Currently, this advert is still causing a heated debate. It ranges from virulent opposition to Nandos on various blogs to modest reviews in some Australian online directories. Most recently they have created a cheeky campaign for their new Tropico Burger with the former football star  Warick Capper  as the face of the new promotion. Capper asks the question, Whose buns does the sun shine out of the most? Mine or the Tropico Burger? They have developed a catalogue of commercials on the  Nandos Australia Advertising  website. During the South African national elections of 2009, Nandos made an advert lampooning  ANC  Youth League president  Julius Malema  by using a puppet that resembled him. Malemas lawyers sued Nandos and the original advert was removed. However, an altered version was released, with the puppets face pixelated and the voice altered. The puppet used in the advert was later sold at auction for R100,000 which was donated to an educational charity. Issue#3 How to retain cultures and values while expanding abroad One of the biggest challenges for Nandos was seen as how to retain their culture and values while expanding abroad. As Jane Hume related: My key task is to keep our culture burning within the expanding South African and global context. We want to be global but local, big but small, and decentralized with central reporting andcontrol. Above all, we must retain our close family centred culture, our core values, in the process of globalization, yet adapt to very different cultures. A second challenge for Nandos lay in how to build critical mass in foreign markets. Stores overseas had to begin with simple store marketing, just as South African stores did when Nandos began. In most countries, people were not familiar with Portuguese food, and their advertising had to be a lot more educational than was the case in South Africa. Nandos wanted this education to be done with the same tone, fun and irreverence that was typical for the brand at home. Recognizing the potential pitfall, however, McKenzie noted that no attempt was made to translate humour from South Africa to other countries.They have to find their own level of humour. It is very much a cultural thing. Their advertising should be topical. Only they know the burning issues in their country, the areas that would attract most attention. But it must be packaged in the Nandos way. It was assumed that humour and irreverence were sound positioning strategies worldwide. Issue#4 Is Nandos haram or halalà ¢Ã¢â€š ¬Ã‚ ¦.Issue arises in Pakistan and Malaysia A mail from a customer who confidently state with some evidence that nandos is not halal Dear Friends,   AOA I am posting an email(un-edited)received from a relative.Comments of brothers will help.To me besideNOT HALAL the acts are CRUAL in a society which claims to be flag bearer of humanity.Commercialization (for cost saving,profits)to save some money cannot be used to induce ZULAM on livings.Here is the text received. Councillor Salim Mulla   Chair Regeneration   Town Hall, Blackburn   BB1 7DY   01254 585321 01254 260208 Email:  [emailprotected] Asalaamualaikum Brother and Sisters, After a recent meeting with HMC (Halal monitoring committee) I can confirm that the chicken served by Halal Nandos outlets still is NOTHALAL. HMC personally inspected the slaughterhouse of Freemans and came up with this conclusion. My point of contact is Haroon Rashid. Their chickens are all electrocuted, the power is that much that some of the brains explode and so do nerve endings. They dont do ziba as the chickens flap around too much and it leads to their wings getting damaged. This is definitely not Halal and not the way that Allah says to treat these animals. An extract taken from the Guardian (astaghfirullah) website on the issue of fast-food taking the case of Freemans who is the supplier of Nandos. Newent sits in folds of lush countryside at the far western reach of the Cotswolds hidden from view, is Freemans of Newent. Clifford Freeman and his cousin own this poultry abattoir. It is the largest Halal plant in Britain , employing more than 250 people, slaughtering 300,000 chickens a week, and after considerable   persuasion and hesitation Freeman has agreed to show me how it is done. The birds are collected from farms at night, transported to the site in the early hours of the morning, and kept in darkness until   they are ready to be killed. Workers hang them upside down by their feet in shackles, suspended from a conveyor belt, or line, which then dangles them through an electrified bath. Their heads are submerged, and a high-frequency current in the water stuns them. The line keeps moving,  taking the birds on to the slaughter area, where three men are standing ready to cut their throats. Issue#5 Issue in U.A .E where people are highly responsible and human oriented Dear All, here some informations i got today. I m a regular customer of Nando`s in the Greens. I like the food and (till this day) the concept of Nando`s. Even the home delivery service it was always good. BUTwhat i heard today made me very angry!! The staff of Nando`s in the Greens have to work daily minimum 12 hours, without to get any payment for the overtime (btw..it is against the rules of U.A.E to do so) furthermore almost all of the staff would like to leave the company asap, because of the Manager there and his behavior. Actually there`s one case, where a Lady from the Philippines after 3 years worked as a waiter, wants to leave Nando`s to start a new job in a other company. I saw her crying and asked her what`s wrong with her. She explained me her problem. Her previous contract (incl. labor card, viza and so on) with Nando`s in the Greens is expired and as per the rules of U.A.E, she can leave Nando`s and start to work somewhere else where ever she wants. The problem is the Manager of that branch in the Greens. He is trying to force her to stay there and to renew the contract. They signed already the letter of resignation (both the Lady and the Manager), but still the Manager is forcing her and telling her lies so that she have to stay there and work. His problem is the lack of staff, that is why he wants her to stay there. That behavior of the Manager is inacceptable!! I gave the Lady my phone number and will support her in that case. I have some powerful relatives here in the U.A.E. and until now (Thanks God) i never needed their help, but in that case i will call them and will ask them to help me/us. Anywayi wont visit any Nando`s anymore. Such a concept of modern slavery i wont support!! I will inform all of my friends and relatives about and tell them not to go there anymore! Regards H.Resad Issue#6 Controversies in India regarding their taste Nandos has opened its branch in India recently in 2010. Only one branch of Nandos is operating in India though India is a very large country and highly populated. The main issue which Nandos has to come across is that majority of the Indians are vegetarian and they dont eat chicken because of their customs and religion. Where as Nandos is a restaurant for chicken lover and that is the main biggest draw back to Nandos. Once it happens with Mc donalds that they open their branch in a very wrong area where majority of the people were vegetarian and because of which they face the loss and it all leads to bad publicity that is why Nandos open their one branch and they couldnt have the advantage over the large population because Nandos wanted to play safe Issue#7 Cultural discrimination in Saudi Arabia Nandos is also operating in Saudi Arabia but they arent that successful due to some reasons. As we all know that Arabs are known not be efficient and unproductive people. Thus, less people are hired from Saudi Nationals as employee and waiters and more are hired on international basis as they are considered to be more efficient and more productive. Therefore, there is a cultural discrimination problems leading to cultural issues. As it has been disliked by Saudis as more international are hired rather than locals. Through a survey it was been found out that among Nandos employees only 30 percent Saudi were hired and the majority were internationals. The consequences of this discrimination were really bad as it led to a very bad publicity for Nandos. Lessons and the reasons of their growth A global brand talks about growing the right way http://www.monkeydish.com/sites/default/files/imagecache/article_main_photo/articles/Nandos-Chicken.jpg How do you build a global restaurant chain? Robbie Brozin, the founder of $1-billion-a-year Nandos Chicken, ended the educational component of the Restaurant Leadership Conference with some specific tips for attendees. Nandos specializes in Portuguese-style chicken at its 1,000 stores, only four of which are located in the United States. The chicken is grilled and spiced with peri peri, a hot sauce widely known in Nandos home base of South Africa. Brozin said hell open three more stores this year in his New World foothold of Washington, D.C., guided by what hes learned from operating on four continents. Here are some of the lessons he shared with the 1,400 executives in attendance: You cant build great brands with advertising. At the end of the day, its the people. Nandos looks for hires that are a little different. We spend an inordinate amount of money to motivate our staff. We have a saying: Happy staff equals happy customer equals happy bank manager. How Nandos motivates its employees can vary greatly from market to market (its strongholds are Australia, with about 300 stores; the United Kingdom, 300 stores; and South Africa, also with 300). The constants are an emphasis on having fun and making a difference to the people who please customers one quarter chicken at a time. Partying is encouraged. Design can change a culture. [But] everything you design has to be about the people. He cited such people-pleasing possibilities as the look of the uniforms. You have to be profitable in America, and you have to have it profitable in Australia. The means are often very different, Brozin noted. Yet the brand has to have a common thread. Programmed into the DNA of every Nandos is the focus on chicken and the staff that serves it. Indeed, the absolute key to Nandos success, especially in the early days, was focus, Brozin stressed. He never forgot the objective, or the means to that end: At the end of the day, you have to have an amount of passion. But you also have to have an amount of commitment to making money. Recommendations Thus for organization like Nandos the need to observe people s custom, taste , national culture in carrying out its strategic marketing this is germane for their effective and successful operations as they expand the business . To overcome the issue in India, Nandos should open their outlet in the area where there are less vegetarian and they should introduce more new food stuff which doesnt contain chicken in it and should go fir more vegetables item. And while doing advertisement they should focus on stuff which doesnt contain chicken so that Nandos dont conflict with their custom and religion. To overcome the issue in Saudia, they should hire more Saudis rather than foreigners. In order to increase the efficiency and productivity of Saudis they should arrange more training programs and should give them more and better training in that way they can increase their productivity and they dont have to hire the people from outside and this how they can overcome this problem. To overcome the problems regarding Halal and Haram which is mostly concerned by the Muslim countries such as Malaysia, Saudi Arabia, Pakistan and Bangladesh? Nando should spent more on advertising so as to ensure people that the chicken food provided by Nandos is Halal and not Haram. As many people consider their chicken as Haram due to which they have stopped eating it. Therefore, in order to avoid such bad publicity nandos should make people aware of the fact and should provide fool proof reasons that the chicken offered to them is Halal and not Haram Nandos had failed to observe. It has rigidly and excessively stuck to its corporate culture exhibited in South Africa. It failed to note that South African s national culture is not the same thing as what applies in countries in European and Asian states . To overcome this issue they should cultivate their international business by respecting the national differences in the countries where they expand to Nandos is known in South Africa for its humorous but often controversial adverts. This controversies create a lot of problems in South Africa and Australia to overcome this problem they should make different ads in different countries and all those ads should be within the limitation of their culture and should be that much decent that it is acceptable by everyone. They can solve the issue in U.A.E by chaging their manger because the mangaer behavior with the employees were not good and he was not being fair with them and they were nt evn paid for the over time because of which people were running away from Nandos and no one was ready to work over there. This was even affecting their sales because when customer came to know about the unfair with the employees they were so human oriented that they went on protest against nandos which resulted in bad publicity

Last Sacrifice Chapter Twenty-six

â€Å"SHE'S WHAT?' I EXCLAIMED. The dream birds singing in the garden fell silent. â€Å"With them? Is that why they called the guardians?' Sonya's calmness continued, but she frowned slightly. â€Å"Victor and Robert didn't call the guardians. Why would they?' â€Å"Because †¦ because they wanted to get rid of Dimitri and me †¦' â€Å"Perhaps,' said Sonya. â€Å"But not while they were still in the house. Victor's as wanted as you are. It was only Robert's magic that got them out.' â€Å"Then who †¦' The answer hit me. I groaned. â€Å"John and Emily. I should have known it wouldn't be that easy. They were too quick to accept fugitives into their house.' â€Å"I actually think it was just John. Emily really did seem to believe you were innocent †¦ even if she didn't like why you were there. I also suspect she'd worry calling guardians would just draw more attention to Jill's identity. It wouldn't surprise me if John didn't even warn her about calling them. He probably thought he was doing everyone a favor.' â€Å"And instead, he lost his stepdaughter,' I said. â€Å"But why would Victor and Robert take her? And how the hell did two old men subdue a teenage girl anyway?' Sonya shrugged. â€Å"They're probably stronger than they seem. Compulsion also likely played a role. And as for why? Hard to say. But Victor wants power and control. Keeping the missing Dragomir with him is a good way to possess that.' I slumped against a tree. â€Å"We'll never get her to Court.' â€Å"We just have to find her,' said Sonya. â€Å"Which I should be able to do once she's asleep.' â€Å"More dream-walking,' I said. My hope began to rekindle. â€Å"You should go to her now. Find out–‘ â€Å"I've tried. She's not asleep. And I'm willing to bet they're keeping her awake for that very reason so they can put some distance between us. I'll keep trying, though.' It wasn't ideal but was the best we could hope for right now. â€Å"And Sydney and the Mastranos?' â€Å"Facing a lot of questions.' Sonya's face fell. I knew she still felt bad about abandoning her cousin, just as I felt bad about Sydney. I gently touched Sonya's arm. â€Å"It's okay. They'll be okay. What you did will help Jill.' She nodded. â€Å"How are we going to stay in touch? I can't always wait for you to be asleep.' Silence. Excellent point. â€Å"Maybe we could get a cell phone today †¦ God knows we've needed one. And well †¦ why don't you just come to us? Where are you anyway?' I wondered if I was making a mistake in inviting her to join us. Dimitri and I had gone to great pains to keep our location secret, and that run-in with the guardians had already been a bit closer than I would have liked. Aside from the obvious problems– imprisonment, execution, et cetera–being captured would take us out of the picture for helping Lissa. Yet, I was pretty sure Sonya was one of our allies, and at this point, she might be our only link to Jill. I'd made a similar gamble in revealing where we were to Victor. And while he had technically helped us, that help had obviously backfired. Nonetheless, I told Sonya the name of our campground and the best directions I could. She said she'd come–I didn't know how she'd manage it but suspected she was resourceful–and would keep trying to reach Jill. â€Å"Sonya †¦' I hesitated to speak, knowing I should just let her end the dream. We had important problems, more serious than what I was about to ask. Plus, this was personal territory. â€Å"What did you mean in the car †¦ when I said I'd shared a dream with my boyfriend? You looked surprised.' Sonya studied me for a long moment, those blue eyes looking deeper into me than I would have liked. Sometimes she seemed safer in crazy mode. â€Å"Auras tell a lot, Rose, and I'm very good at reading them. Much better than your friends probably are. A spirit dream wraps your own aura in gold, which is how I knew. Your personal aura is unique to you, though it fluctuates with your feelings and soul. When people are in love, it shows. Their auras shine. When you were dreaming, yours was bright. The colors were bright †¦ but not what I expected from a boyfriend. Of course, not every relationship is the same. People are at different stages. I would have brushed it off, except †¦' â€Å"Except what?' â€Å"Except, when you're with Dimitri, your aura's like the sun. So is his.' She smiled when I simply stared in stunned silence. â€Å"You're surprised by this?' â€Å"I †¦ that is, we're over. We used to be together, but after his change, he didn't want me anymore. I moved on.' Where moving on apparently meant holding hands and having close, heated moments. â€Å"That's why I'm with Adrian. I'm happy with Adrian.' That last sentence sounded almost defensive. Who was I trying to convince? Her or myself? â€Å"Behaviors and feelings rarely line up,' she said, sounding very Dimitri Zen-like. â€Å"Don't take this the wrong way, but you've got some issues to work out.' Great. Therapy from a crazy woman. â€Å"Okay, let's suppose there's something to this. I only really gave up on Dimitri a couple weeks ago. It's possible I'm probably still holding onto some feelings.' Possible? I thought about how acutely aware of his physical presence I always was in the car, the carefree harmony in the library, how good it felt to work with him in that way of ours, both so determined and almost never second- guessing the other. And only hours ago, in the guestroom †¦ Sonya had the audacity to laugh. â€Å"Possible? After only two weeks? Rose, you're wise in so many ways †¦ and so young in others.' I hated being judged by my age but had no time for temper tantrums. â€Å"Okay, whatever. I've still got feelings. But not him. You didn't see him after he was changed. It was horrible. He was depressed. He said he wanted to avoid me at all costs, that he couldn't love anyone again. It wasn't until this escape madness that he even started acting like his old self.' â€Å"He and I talked about that,' she said, face serious again. â€Å"About the depression. I understand it. After being Strigoi †¦ doing what we did †¦ you don't feel worthy of life. There's just guilt and darkness and the crushing memories of that evil.' She shuddered. â€Å"You †¦ you've acted differently from him. I mean, you look so sad sometimes, but at others †¦ it's like nothing happened. You're already back to your old self. Mostly. Why the difference in you two?' â€Å"Oh, I've still got the guilt, believe me. After Robert changed me †¦' There was venom when she spoke his name. â€Å"Well, I didn't want to leave my house, my bed. I hated myself for what I'd done. I wished I'd been staked to death. Then Dimitri talked to me†¦ . He said that guilt was inevitable. The fact that I can feel it proves I'm not Strigoi. But he told me I can't let that stop me from embracing life again. We've been given second chances, he and I. We can't throw them away. He also said it took him a while to realize it and that he didn't want me to make the same mistakes. He told me to embrace life and its beauty and the people I love before it was too late–even though it'd be difficult. Shaking that Strigoi past †¦ it's like a weight, always pressing on me. He swore he wasn't going to let it control him anymore–which, believe me, sounds noble but is very hard to do–and that he wouldn't let his life be pointless. He'd already lost s ome things forever but refused to let go of the rest.' â€Å"He said all that? I †¦ I'm not even sure what half of it means.' He told me to embrace life and its beauty and the people I love before it was too late. â€Å"Sometimes I don't either. Like I said, it's much easier said than done. Still, I think he has helped me recover more quickly than I would have on my own. I'm grateful. And as for you and your auras †¦' That small smile returned. â€Å"Well, you've got to figure it out. I don't believe in soul mates, not exactly. I think it's ridiculous to think there's only one person out there for us. What if your â€Å"soul mate' lives in Zimbabwe? What if he dies young? I also think â€Å"two souls becoming one' is ridiculous. You need to hold onto yourself. But I do believe in souls being in sync, souls that mirror each other. I see that synchronicity in auras. I can see love too. And I see all of that in his aura and in yours. Only you can choose what to do with that information–if you even believe it.' â€Å"No pressure,' I muttered. She looked like she was about to end the dream but then stopped and gave me a piercing look. â€Å"One thing to be careful of, Rose. Your auras match, but they aren't identical. Dimitri's is spiked with bits of darkness, leftover from his trauma. That darkness fades a little each day. You carry darkness too–but it's not fading.' I shivered. â€Å"Lissa. It's the darkness I'm taking from her, isn't it?' â€Å"Yes. I don't know much about bonds, but what you're doing–even if it's helping her–is very dangerous. Spirit tears us apart, no question, but in some ways †¦ I think we spirit users are built for it a little better. Not that it's always obvious,' she added wryly. â€Å"But you? No. And if you take too much, I don't know what'll happen. I'm afraid of it building and building. I'm afraid it's just going to take one spark–one catalyst–to make it explode inside you.' â€Å"What happens then?' I whispered. She shook her head slowly. â€Å"I don't know.' With that, the dream faded. I fell back into dreamless sleep, though my body–as if knowing it was time to take my shift–woke on its own a few hours later. Night's blackness surrounded me once more, and nearby, I could hear Dimitri's even, steady breathing and sense his warmth. Everything I'd just discussed with Sonya came pouring back to me. Too much, too much. I didn't know where to begin processing it. And no, I didn't know if I could believe it, not with what I'd seen in real life. Behaviors and feelings rarely line up. With a deep breath, I forced myself to be a guardian, not an emotionally distraught girl. â€Å"Your time for sleep, comrade.' His voice came to me like light in the darkness, soft and low. â€Å"You can get more rest if you need it.' â€Å"No, I'm fine,' I told him. â€Å"And remember, you're not–‘ â€Å"I know, I know,' he chuckled. â€Å"I'm not the general.' Oh lord. We finished each other's jokes. I do believe in souls that are in sync. Sternly reminding myself that Sonya's visit hadn't actually been about my love life, I recounted the rest of the dream to Dimitri, describing John's betrayal and Jill's abduction. â€Å"Did I †¦ did I do the right thing telling Sonya where we are?' Several moments passed before he replied. â€Å"Yes. You're right that we need her help–and she can find Jill. The problem is, Victor and Robert have to know that too.' He sighed. â€Å"And you're right that I'd better rest up for what's to come.' So, in that efficient way of his, he said no more. Soon, his breathing shifted as he fell back into sleep. It was amazing how he could do that with so little effort. Of course, that was something we'd been taught as guardians: sleep when you can because you don't know when you'll be able to again. It was a trick I'd never picked up. Staring into the darkness, I kept my senses sharp, listening for any sounds that might indicate danger. I might not have a talent for falling asleep instantly, but I could keep my waking body alert while still checking in with Lissa. Jill and our escape had occupied me today, but events at Court still weighed heavily on me. Someone had tried to kill Lissa, and a group of guardians had just dragged off Eddie. When I looked through her eyes, it was no surprise that I found most of my friends together. They were in a stark, intimidating room similar to the one she'd been questioned in about my escape–except it was larger. And with good reason. It was packed with all sorts of people. Adrian and Christian stood by Lissa, and I needed no aura reading to know the two guys were as uneasy as she was. Hans stood behind a table, hands pressed on it as he leaned forward and glared at everyone. Opposite Lissa, against the far wall, Eddie sat stone-faced in a chair with a guardian on either side of him. Both of his guards were tense, braced to leap into action. They thought Eddie was a threat, I realized, which was ridiculous. Yet, Hans seemed to share their opinion. He jabbed his finger at a photograph lying on the table. Taking a step forward, Lissa saw that the picture was of the guy who'd attacked her–a picture taken after his death. His eyes were closed, his skin gone pale–but it provided a detailed look at his facial features, bland as they were. â€Å"You killed a Moroi!' exclaimed Hans. I'd apparently tuned in to the middle of the conversation. â€Å"How is that not a problem? You're trained to protect them!' â€Å"I did,' said Eddie. He was so calm, so serious that the part of me that could still muster a sense of humor thought he was like Dimitri Junior. â€Å"I protected her. What difference does it make if the threat's Moroi or Strigoi?' â€Å"We have no proof of any of the details of this attack,' growled Hans. â€Å"You have three witnesses!' snapped Christian. â€Å"Are you saying our reports are worthless?' â€Å"I'm saying you're his friends, which makes your reports questionable. I would have liked to have had a guardian around to verify this.' Now Lissa's temper flared. â€Å"You did! Eddie was there.' â€Å"And there was no way you could have protected her without killing him?' asked Hans. Eddie didn't answer, and I knew he was seriously considering the question, wondering if he might truly have made a mistake. At last, he shook his head. â€Å"If I hadn't killed him, he would have killed me.' Hans sighed, his eyes weary. It was easy for me to be angry at him right now, and I had to remind myself he was just doing his job. He held up the picture. â€Å"And none of you–none of you–have ever seen this man?' Lissa studied the face once more, repressing a shiver. No, she hadn't recognized him during the attack and didn't recognize him now. There was really nothing remarkable about him–no notable feature you could point out. Our other friends shook their heads, but Lissa felt herself frowning. â€Å"Yes?' asked Hans, immediately jumping on that subtle shift. â€Å"I don't know him †¦' she said slowly. The conversation with Joe the janitor popped into her mind. â€Å"What'd the guy look like?' she'd asked Joe. â€Å"Plain. Ordinary. Except the hand.' Lissa stared at the picture a moment longer, which just barely showed a scarred hand with a couple of bent fingers. I had also noticed it in the fight. She lifted her eyes to Hans. â€Å"I don't know him,' she repeated. â€Å"But I think I know someone who does. There's a janitor †¦ well, a former janitor. The one who testified about Rose. I think he's seen this guy before. They have an interesting business relationship. Mikhail was going to make sure he didn't leave Court.' Adrian did not look happy at all about having Joe brought up, seeing as it implicated his mother for bribery. â€Å"They'll have a hard time making him talk.' Hans narrowed his eyes. â€Å"Oh, if he knows something, we'll make him talk.' He gave a sharp nod toward the door, and one of the guardians by Eddie moved toward it. â€Å"Find this guy. And send in our â€Å"guests.† The guardian nodded and left the room. â€Å"What guests?' asked Lissa. â€Å"Well,' said Hans, â€Å"it's funny you mention Hathaway. Because we just had a sighting of her.' Lissa stiffened, panic flashing through her. They found Rose. But how? Abe had assured her I was safe in that town in West Virginia. â€Å"She and Belikov were spotted outside of Detroit, where they kidnapped a girl.' â€Å"They'd never–‘ Lissa stopped. â€Å"Did you say Detroit?' It was with great restraint that she didn't shoot questioning looks at Christian and Adrian. Hans nodded, and although he gave the appearance of just passing on information, I knew he was watching for some sort of telling reaction from my friends. â€Å"They had a few other people with them. Some of them got away, but we caught one.' â€Å"Who did they kidnap?' asked Christian. His astonishment wasn't faked either. He too had thought we were safely stashed. â€Å"Mastrano,' said Hans. â€Å"Something Mastrano.' â€Å"Jill Mastrano?' exclaimed Lissa. â€Å"Jailbait?' asked Adrian. Hans clearly wasn't up to date on this nickname but didn't have a chance to question it because just then, the door opened. Three guardians entered, and with them was– Sydney.

Indicators of Employees Motivation

|[pic] | |List  of  Members | | | |[pic] | |Functions  and  Independence | | | |[pic] | |Industrial  Relations | | | |[pic] | |Staff | | | |[pic] | Complaint  Form | | | |[pic] | |The  Labour  Act  2003,  (ACT  651) | | | |[pic] | |Regulations  of  the  NLC  Ã¢â‚¬â€œÃ‚  NATIONAL  LABO| |UR  COMMISSION  (NLC) | | | |[pic] | |List  of  Mediators | | | |[pic] | Code  of  Conduct | | | |[pic] | |Inuagural  Address | | | |[pic] | |Picture  Gallery | | | |[pic] | |Annual  Report | | | |[pic] | |List  of  Members | | | |[pic] | |Functions  and  Independence | | |[pic] | |Industrial  Relations | | | |[pic] | |Staff | | | |[pic] | |Complaint  Form | | | |[pic] | |The  Labour  Act  2003,  (ACT  651) | | | |[pic] | Regulations  of  the  NLC  Ã¢â‚¬â€œÃ‚  NATIONAL  LABO| |UR  COMMISSION  (NLC) | | | |[pic] | |List  of  Mediators | | | |[pic] | |Code  of  Conduct | | | |[pic] | |Inuagural  Address | | | |[pic] | |Picture  Gallery | | | |[pic] | |Annual  Report | | | Top of Form [pic] [pi|[pic] |[pi| |c] |[pic] |c] | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | | | | |[pic] | | | |   | | | |[pic]November 13, 2011November 09, 2011 | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | | | | | | | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |   | | | |[pic] | | | | | | | | | | |[pic] | | | | | | | |Website Design: CON-IMEDIA | | | |[pic] | | | | | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pi c] | | | | | | | |   | | | | | | | |   | | | |[pic] | | | | | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | |[pic] | | | | | | | |[pic] | | | | | | | |Website Design: CON-IMEDIA | | | | | | | | | | | | | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |   | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | |[pic] | | | | | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |   | | | | | | | |   | | | | | | | |   | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |NATIONAL LA BOUR COMMISSION REGULATIONS, 2006 L. I. 1822 | | | |  IN exercise of the powers conferred on the Commission under section 152 of the Labour Act, 2003 (Act 651) these Regulations are made this 1st day of February, 2006. | | | |   | | | |   Negotiation procedures | | | |   | | | |Negotiation in good faith. | | | |1. Parties to an industrial dispute shall negotiate in good faith in the first instance to resolve the dispute in accordance with the dispute settlement procedures established in their respective Collective Agreements or Contracts of Employment. | | | |   | | | |Time for concluding negotiations. | | | |The Negotiation shall be concluded within seven working days after the occurrence of the dispute. | | | |   | | | |3. Records of Negotiation Process. | | | |The parties shall keep written records of the negotiation process and outcome signed by both parties. | | |Where the parties cannot agree to sign a consensus record together, each party may present its own record duly signed. | | | |   | | | |Failure to resolve dispute by Negotiation. | | | |4. If the dispute remains unresolved after seven working days, either party shall refer it to the Commission for the appointment of a mediator. | | | |   | | | |Failure to exhaust procedures in Collective Agreement. | | |Where the Commis sion is satisfied that the parties have not exhausted the procedures established in the Collective Agreement or have not agreed to waive those procedures, the Commission shall order the parties to comply with those procedures within the time as determined by | | | |the Commission. | | | |   | | | |   Mediation procedures | | | |   | | | |Complaint to be in writing. | | | |The Complainant shall submit a written complaint to the Commission or complete Form ‘A’ (Complainant Form) specified in the Schedule to the Regulations and submit it to the Commission. | | |   | | | |Time within which to respond to Complaint. | | | |(1) The Commission shall within three (3) working days serve the other party with a copy of the complaint and request the other party to the dispute to respond to the complaint in writing within fourteen (14) working days of the receipt of the Commission’s request. | | | |(2) Where a party to a dispute fails to respond to the request of the Commission   Ã‚  within the stipulated period of fourteen working days, the Commission shall send a final notice to the party concerned to respond within a further seven working days after which the Commission | | | |shall proceed to determine the case. | | |Choice of Mediator | | | |After receipt of the response in regulation 7, the Commission shall provide both parties the list of mediators for the parties to make a selection of a mediator or mediators. | | | |Appointment of Mediator | | | |The Commission shall appoint the mediator or mediators jointly chosen by the parties to mediate in the dispute. | | | |Failure to agree on choice of mediator | | | |Where the parties to a dispute fail to agree on a choice of mediator the Commission shall, within two (2) working days, appoint a mediator or mediators as the case may be to mediate the dispute. | | |   | | | |Time within which to conclude mediation | | | |The mediation shall be concluded within fourteen days after the date o f appointment of the mediator. | | | |   | | | |Dispute settled through mediation | | | |(1) Where at the end of the mediation there is a settlement of the dispute, the terms of settlement shall be recorded and signed by the mediator and the parties to the dispute. | | |   | | | |(2) A copy of the signed terms of settlement shall be lodged with the  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Commission. | | | |   | | | |Binding Settlement | | | |The settlement referred to in regulation 12 shall be binding on the parties. | | | |   | | | |Duty to cooperate in mediation efforts | | | |The parties to the mediation process shall cooperate in the mediation efforts. | | |   | | | |Failure to settle through mediation | | | |Where there is no settlement at the end of the mediation process the mediator shall immediately declare the dispute as unresolved and refer the dispute to the Commission within three days for Voluntary Arbitration. | | | |Conflict of interest. | | | |A mediator shall disc lose in writing, any interest whatsoever nature in a dispute referred for mediation. | | | |Upon consideration of such interest by the Commission, the mediator may be changed unless the parties to the dispute consent in writing to retain the mediator. | | |   Voluntary arbitration | | | |   | | | |Reference to voluntary arbitration | | | |Where a dispute is referred to the Commission under regulation 15, the Commission shall with the consent of the parties refer the dispute to an arbitrator or an arbitration panel for voluntary arbitration. | | | |   | | | |Failure to agree on choice of arbitrator | | | |Where the parties to a voluntary arbitration fail to agree on the appointment of an arbitrator or an arbitration panel, the Commission shall, within three working days, appoint an arbitrator or arbitration panel. | | | |Disclosure of interest. | | |An arbitrator shall disclose in writing, any interest whatsoever nature the arbitrator may have in a dispute referred for volunt ary arbitration. | | | |Upon consideration of such interest by the Commission, the arbitrator may be changed unless the parties to the dispute consent in writing to waive this option. | | | |Time within which to submit statement of issues or questions in dispute | | | |Within three (3) working days after the appointment of an arbitrator or arbitration panel, the parties to an industrial dispute shall submit to the arbitrator in writing a statement of the issues or questions in dispute signed by one or more of the parties or their | | | |representatives. | | |   | | | |Failure or refusal to sign a statement of issues or questions in a dispute. | | | |Where a party to a dispute fails or refuses to sign a statement as required in regulation 20, the statement may be submitted without that party’s signature. | | | |A statement pursuant to sub-regulation (1) shall state that the other party has failed or refused to sign the statement and the Commission shall authorize the arbitra tor to proceed with the arbitration despite the fact that only one party has signed the statement of the issue. | | | |Failure to appear before an arbitrator | | |If any party fails to appear before the arbitrator or arbitration panel after the expiration of seven (7) working days after being notified, the arbitrator or arbitration panel shall proceed to hear and determine the dispute. | | | |   | | | |Time within which to conclude voluntary arbitration | | | |The voluntary arbitration process shall be concluded within fourteen (14) working days from the date of appointment of the arbitrator or arbitration panel or within the extra time determined by the Commission. | | |   | | | |Voluntary Arbitration award binding | | | |The decision of the arbitrator or a majority of the arbitrators shall be binding on all the parties. | | | |Arbitration award to be communicated | | | |   | | | |The arbitrator or arbitration panel shall within seven working days of the last sitting make a n award and communicate the award to the parties and the Commission within seventy-two hours. | | |   Compulsory arbitration | | | |   | | | |  Ã‚  Ã‚  Ã‚  Ã‚   Compulsory arbitration by the Commission | | | |If a dispute remains unresolved within seven (7) working days after the commencement of a strike or lock out, the dispute shall be settled by compulsory arbitration by the Commission. | | | |   | | | |Content of notice to be served by the Commission | | | |27 (1) Where a dispute is referred to the Commission under Clause 26, the Commission shall serve a notice on the parties; | | | |   | | | |(a)   stating what in its opinion the unresolved issues are between the parties and | | | |   | | | |(b)   asking the parties whether they agree to those issues | | | |   | | | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   (2)   the parties shall respond within three (3) working days. | | | |   | | | |Composition of Compulsory Arbitration Panel | | | |28. A compulsory arbitration shall comprise three members of the Commission, one member each representing Government, Organized Labour and Employers Organization. | | | |   | | | |Time within which to conclude compulsory arbitration | | | |The compulsory arbitration process shall be concluded within fourteen (14) working days after service of the notice in regulation 27. | | | |   | | | |Compulsory Arbitration Award binding | | | |The award of the majority of the arbitrators in a compulsory arbitration shall be binding on the parties. | | |   | | | |Publication of compulsory arbitration award in Gazette | | | |A compulsory arbitration award shall immediately on completion, be published in the Gazette and other state media by the Commission and copies shall be given to the parties to the dispute. | | | |   | | | |Appeals against compulsory arbitration award | | | |Appeals against a compulsory arbitration award shall lie to the Court of Appeal on questions of law only within seven (7) working days after the publication of the award under regulation 31. | | |   | | | |Summary settlement of dispute by the Commission. | | | |(1). After the receipt of a complaint in accordance with regulation 6 and a response to the complaint in accordance with Clause 7, the Commission may, after giving the parties to the dispute the right to be heard, settle the dispute summarily without recourse to mediation or | | | |arbitration. | | | |   | | | |(2). Where a party to a dispute fails to respond to a complaint in accordance with regulation 7, the Commission may determine the complaint without recourse to that party and the decision of the Commission shall be binding on the parties to the dispute. | | |   | | | |(3)   The Commission may re-open a dispute which has been determined under sub-regulation (2) if a party to the dispute on application within fourteen working days after the determination of the case provides reasonable explanation for the failure to respond to the complaint. | | | |Procedures for resolving disputes from essential services | | | |   | | | |  Ã‚  Ã‚  Ã‚  Ã‚   Dispute Resolution in Essential Services | | | |Parties to an industrial dispute in essential services shall endeavour to settle the dispute within three (3) days after the occurrence of the dispute by negotiation. | | |   | | | |Referral to the Commission after failure to resolve dispute | | | |If the dispute remains unresolved after the expiration of the three (3) days referred to in regulation 34, the parties shall within the next working day refer the dispute to the Commission for settlement by compulsory arbitration. | | | |   | | | |Compulsory arbitration by the Commission | | | |The Commission shall, not later than three (3) working days after the dispute has been referred to it, constitute a compulsory arbitration panel to settle the dispute by compulsory arbitration within fourteen working days. | | |   Strikes and lockout procedures | | | |  Ã‚  Ã‚  Ã‚  Ã‚   | | | |  Ã‚  Ã‚  Ã‚  Ã‚   Notice of intention to strike or lockout | | | |Where | | | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   (a) the parties fail to agree to refer a dispute for voluntary arbitration, or   | | | |(b) a dispute remains unresolved at the end of the arbitration proceedings, either party intending to take a strike action or lockout, shall give written notice of the intended action to the other party and the Commission shall, within seven (7) working days after the failure | | | |of the parties to agree to refer the dispute to another arbitration, terminate the arbitration proceedings. | | |   | | | |Time within which strike or lockout action can be undertaken | | | |Strike action or lockout may be undertaken after the expiration of seven (7) working days from the date of the notice referred to in regulation 37 and not at anytime before the expiration of that period. | | | |  Effective date of notice of strike or lockout | | | |The sev en (7) working days referred in regulation 38 shall begin to run from the date of receipt of the notice by the Commission. | | |   | | | |Prohibition of strike or lockout in respect of essential services | | | |  An employer carrying on, or a worker engaged in an essential service shall not resort to a lockout or strike in connection with or in furtherance of an industrial dispute in which workers in the essential service are involved. | | | |   | | | |Cooling-off period | | | |A party to an industrial dispute shall not resort to a strike or lockout during the period when negotiation, mediation or arbitration proceedings are in progress. | | |   | | | |Procedures for maintaining a database of mediators and arbitrators and fees | | | |   | | | |  Ã‚  Ã‚  Ã‚  Ã‚   List of mediators and arbitrators | | | |The Commission shall maintain a list of industrial relations mediators or arbitrators who meet the criteria of the Commission. | | | |   | | | |Application to be li sted as mediator or arbitrator | | | |  A person who seeks to be listed as a mediator or arbitrator shall complete and submit an application form which may be obtained from the Commission. | | |   | | | |Mediators and Arbitrators not employees of Commission | | | |A person appointed as mediator or arbitrator of the Commission does not become employee of the Commission. | | | | | | | |Disqualified mediator or arbitrator | | | |A person appointed as a mediator or arbitrator is not qualified to serve in that capacity if the person has a financial or other interest in the undertaking or employers’ or workers’ organization involved in the dispute, unless the parties to the dispute agree to the | | | |appointment in writing despite the disclosure of the interest. | | |   | | | |Removal from the list of mediators and arbitrators | | | |A person   listed as a mediator or arbitrator may be removed from the list by the Commission on the grounds that the person; | | | |   | | | |(a)  Ã‚  Ã‚     no longer satisfies the criteria for admission | | | |   | | | |(b)   has been repeatedly or flagrantly delinquent in submitting reports to the Commission | | | |   | | | |(c)  Ã‚  Ã‚   has refused to make reasonable and periodic reports in a timely manner to the Commission concerning activities relating to mediation or arbitration. | | |   | | | |(d)   has been the subject of complaints by parties who use the services of the Commission after appropriate enquiry has established a just cause for cancellation, or | | | |   | | | |(e)  Ã‚  Ã‚   has died | | | |   | | | |Notice for removal of mediators and arbitrators | | |A mediator or arbitrator listed on the database may only be removed after thirty days notice. | | | |   | | | |Voluntary withdrawal from list of mediators or arbitrators. | | | |A person listed as a mediator and or arbitrator by the Commission may withdraw from the list at any time by giving the Commission thi rty (30) days notice in writing. | | | |   | | | |  Ã‚  Ã‚     Ã‚  49. Mediation and voluntary arbitration fees | | | |  Ã‚  Ã‚     Fees shall be in conformity with Government Consultancy rates obtained  from  the Ministry of Finance and Economic Planning. | | |   | | | |   | | | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   | | | |SCHEDULE | | | |(Regulation 6) | | | |NATIONAL LABOUR COMMISSION | | | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   COMPLAINT FORM A | | | |Complainant: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã‚  Respondent: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |Address: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã‚  Address: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã‚  Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã‚  Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |Contact No. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã‚  Contact No. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |  Date: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 20†¦.. | | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   COMPLAINT | | | |  Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |Relief Sought†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ | | | |Signed: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. | | | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  COMPLAINANT | | | |  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  JOSEPH A. ARYITEY | | | Chairperson, National Labour Commission | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |Date of Gazette notification: 17th March, 2006 | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | |   | | | | | | |   | | | |   | | | |   | | | |   | | | |   | | | | | | | |   | | | | | | | |more†¦ | | | | | | |   | | | | | | | |   | | | | | | | |[pic] | | | | | | | | | | | |   | | | |[pic] | | | | | | | |[pic] | | | |   | | | |   | | | |[pic] | | | |[pic] | | | | | | | |   | | | |   | | | |[pic] | | | |[pic] | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |Subscribe to our Newsletter | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |Name: | | | |[pic] | | | | | | | |E-mail: | | | |[pic] | | | | | | |   | | | |[pic]unsubscribe | | | | | | | | | | | | | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |   | | | |   | | | |[pic] | | | |[pic] | | | | | | | | | | | | | | | |   | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | |[pic] | | | |News & Events | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | |[pic] | | | | | | | |[pic] | | | |20/10/2009 | | | | | | | |ARBITRATION AWARD | | | | | | | | | | | | | | | |†¦ ore | | | | | | | |[pic] | | | | | | | |01/10/2009 | | | | | | | |ANNUAL REPORT – 2006 | | | | | | | | | | | | | | | |†¦ more | | | | | | |[pic] | | | | | | | |29/09/2009 | | | | | | | |ANNUAL REPORT – 2007 | | | | | | | | | | | | | | | |†¦ ore | | | | | | | |[pic] | | | | | | | |29/09/2009 | | | | | | | |ANNUAL REPORT 2008 | | | | | | | | | | | | | | | |†¦ ore | | | | | | | |[pic] | | | | | | | |13/10/2008 | | | | | | | |ARBITRATION AWARD – SGS LAB SERVICES GHANA LIMITED VRS MINEWORKERS UNION | | | | | | | | | | | | | | | |†¦ ore | | | | | | | |[pic] | | | | | | | |15/04/2008 | | | | | | | | | | | | | | | |†¦ ore | | | | | | | |[pic] | | | | | | | |20/02/2008 | | | | | | | | | | | | | | | | | | | | | | | |†¦ ore | | | | | | | |[pic] | | | | | | | |20/02/2008

The Collapse Of Washington Mutual Essay - 1321 Words

J.P. Morgan planned to close branches of Washington Mutual that J.P. Morgan was already settled and successful in. Sidel, Robin, David Enrich, and Dan Fitzpatrick. WaMu Is Seized, Sold Off to J.P. Morgan, In Largest Failure in U.S. Banking History. WSJ. Wsj.com, 26 Sept. 2008, 25 Nov. 2016. Sidel, Enrich, and Fitzpatrick discuss what lead to the collapse of Washington Mutual back in 2008. Leading up to the collapse of Washington Mutual, the downfall of the housing market was impacting the mortgage portfolios of Washington Mutual. A month before the collapse the bank tried to auction itself off, with little to no offers. Washington Mutual’s customers began pulling out their deposits, reaching $16.7 billion in just a couple days after Lehman Brothers had filed for bankruptcy protection on September 15, 2008. Because of the overwhelming amount of deposits that had been pulled from the bank, Washington Mutual did not have enough cash or liquidity resources to meet their obligations and in turn proved to be an unsafe bank to do business with. The FDIC rapidly set a deadline for offers by parties interested in taking over the bank on a Wednesday instead of the usual Friday that the FDIC has been known to do in the past. Eventually on that Thursday, J.P. Morgan bought W ashington Mutual for $1.9 billion. J.P. Morgan was able to start business in states that they had not been apart of before including California and Florida, where Washington Mutual had over 900 branches located.Show MoreRelatedThe Failure of Washington Mutual Essay986 Words   |  4 Pages Founded in Seattle in 1889, Washington Mutual (WaMu) originated as a mutual savings and loan institution that went public in 1983 and as a result of lending practices, hiring techniques, and other poor decisions failed in 2008. 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